Americans are so worried about losing a customer’s business that if a customer is disgruntled and complains about bad service that they’ve received, it is common for the business to offer the customer free goods or vouchers for future service.
Additionally, many businesses have “rewards programs” or similar systems that allow customers to “earn” free goods by using a business’s services a certain number of times.
Many restaurants also offer free food to customers. Urbantastebuds.com lists over 400 American restaurants that offer free food to people on their birthdays.
Some of the deals on this website include a free root beer float from A&W All American Food, a free breakfast from Mimi’s Café, and free pancakes from IHOP.