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Communication > Stories
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    • Direct vs. Indirect
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  • Persuasion
    • Objective
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  • Decision Making
    • Scope
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  • Leadership
    • Strategy and Tactics
    • Strategy Formulation
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    • Lines of Communication
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  • Feedback
    • Job vs. Person
    • Praise
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  • Conflict
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    • Evidence
    • Time Frame
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  • Product
    • Efficiency
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  • Processes
    • Success Factor
    • Deductive vs. Inductive
    • Guaranty vs. Tool
    • Discipline vs. Deviation
    • Power and Influence
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  • Customer
    • Consult vs. Serve
    • Expectations
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